Terms & Conditions

Effective Date: 9th January, 2025
Last Updated: 9th January, 2025

Welcome to Rise Collective Australia. By accessing or using our website (www.risecollectiveaustralia.com.au) or engaging our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully.

1. Definitions

For the purpose of these Terms:

  • "Rise Collective Australia" refers to our organisation, including our website, services, and employees.
  • "Services" refer to consulting, advocacy, training, resources, and any other services provided by Rise Collective Australia.
  • "User" refers to any individual or organisation accessing our website or engaging our services.
  • "Website" refers to our online platform located at www.risecollectiveaustralia.com.au.

2. Acceptance of Terms

By accessing our website or engaging our services, you:

  • Confirm that you are over 18 years old or have obtained parental/guardian consent if under 18.
  • Agree to comply with these Terms and Conditions.
  • Acknowledge that additional terms may apply for specific services or resources.

3. Scope of Services

Rise Collective Australia provides:

  • Cultural safety audits and training.
  • Trauma-informed capacity building.
  • Policy advisory and collective impact strategy.
  • Advocacy and submissions.
  • Holistic support services.

Details of services, including pricing, scope, and timelines, will be outlined in a separate Service Agreement or Proposal prior to engagement.

4. Website Use

4.1 Content

The content on our website is for general information purposes only. We reserve the right to update or modify content without notice.

4.2 Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.
  • Interfere with the operation of the website, including introducing malware or engaging in data mining.
  • Reproduce, distribute, or exploit any website content without our express permission.

4.3 Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content or privacy practices of these websites.

5. Intellectual Property

All content, materials, and resources provided by Rise Collective Australia, including website content, training materials, and templates, are the intellectual property of Rise Collective Australia unless otherwise stated.

5.1 User License

We grant you a limited, non-exclusive, non-transferable license to use our resources for their intended purpose.
You may not:

  • Copy, modify, or distribute our intellectual property without permission.
  • Use our materials for commercial gain without prior agreement.

6. Confidentiality

6.1 Consultant-Client Confidentiality

All information shared during consulting or advocacy engagements will be treated as confidential unless:

  • Required by law (e.g., mandatory reporting obligations).
  • You provide explicit consent for disclosure.

6.2 Data Security

We implement measures to protect your personal information but cannot guarantee absolute security.

7. Payment Terms

  • Payments must be made according to the terms outlined in your Service Agreement or Proposal.
  • Late payments may incur a [percentage/flat fee] penalty after [X] days.
  • Deposits, where applicable, are non-refundable unless otherwise agreed.

8. Cancellations and Refunds

8.1 Service Cancellations

  • You may cancel services by providing [X] days’ written notice.
  • Refunds for pre-paid services will be handled as per the terms of your Service Agreement.

8.2 Website Resources

  • Paid downloadable resources are non-refundable unless proven defective.

9. Limitation of Liability

Rise Collective Australia is not liable for:

  • Indirect or consequential damages arising from the use of our services or website.
  • Delays or failures caused by circumstances beyond our control (e.g., natural disasters, technical issues).

Our liability is limited to the amount paid for the specific service or product in question.

10. Dispute Resolution

10.1 Negotiation

In the event of a dispute, both parties agree to engage in good-faith negotiations to resolve the issue.

10.2 Mediation or Arbitration

If unresolved, disputes may be referred to mediation or arbitration as per the laws of the Northern Territory.

11. Termination

We reserve the right to terminate or suspend access to our website or services without prior notice if you breach these Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by the laws of the Northern Territory, Australia. Any disputes will be subject to the jurisdiction of NT courts.

13. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website and are effective immediately.

14. Contact Information

For questions or concerns about these Terms and Conditions, please contact us:

Email: hello@risecollectiveaustralia.com.au
Phone: 0438 730 666
Address: Darwin, NT